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Shipping Policy

SHIPPING
Orders with standard shipping are dispatched in 1-3 business days. Express Shipping orders placed before 3pm will be dispatched on the same business day, while orders placed on weekends or public holidays will be dispatched the following business day. International orders are sent via registered airmail, with estimated delivery date between 7 and 15 business days to reach their destination. 

SHIPPING CHARGES
Express shipping within Australia will incur a charge of $15, $20 or $25 depending on the size of your parcel. For orders shipped to USA, Livvy + Harry offer a shipping rate of $9.95, however this excludes our Carry All Bag, Grey and Black Denver Duffels, and Leather Totes. A shipping rate of $40 will be charged if any of these bags are purchased in the US. Livvy + Harry offer a flat rate of $40 for standard shipping to the UK and orders to NZ a flat rate of $20 . Please Note: once your item has been shipped and tracking number provided, Livvy + Harry is not liable for lost or delayed shipments. We will do everything we can to assist if your parcel is delayed, but unless Express Shipping is selected by you at checkout, there is no guarantee Australia Post will be able to track your parcel.

INTERNATIONAL TAXES
As the Livvy + Harry website is based in Queensland, Australia, we charge you for your order in Australian dollars (AUD). The actual price charged to customers outside Australia will be subject to the exchange rate applied by your bank. Please Note: orders shipped to countries outside Australia may incur GST or customs and duties charges by your national Customs Service once the parcel reaches its destination. This amount will need to be paid by the customer directly to your local Customs Service. Livvy + Harry does not collect international purchase charges on behalf of customers so will not reimburse any GST, charges or duties. You can find out more information here:

UK:  https://www.gov.uk/goods-sent-from-abroad 

USA: https://www.cbp.gov/trade/basic-import-export/internet-purchases  

NZ: http://www.customs.govt.nz/features/internetshopping/Pages/default.aspx

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